Career Tips, Resources & Advice From Telecom Recruiters – at VIVID Future
Career Advice From the Pros
Hundreds of websites offer good career advice. But here you’ll find advice and best practice examples straight from telecom human resources professionals—the very people with whom you’ll apply for jobs.
When it comes to job hunting, you have to get through four gateways to get hired. The following advice will help you navigate those gateways with ease.
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Telecom employers are hiring, but they want more than warm bodies. They want solutions to specific problems. To get hired, you need to be seen as a solution, and to do that, you need job hunting strategies that work.
Job Match Assessment
The first step in any campaign is to know your product. What types of technical skills do you possess? What do you consider yourself to be an expert at? (“Hard worker” is not a skill.) What types of positive work qualities do you possess? If your last boss were describing you, what would they say about you?
In 500 words or less, describe a few successful accomplishments in your career (projects, promotions, examples of success, etc.) that you are really proud of. Think of these as case studies: describe how you succeeded – what type of work was involved and how does that relate to the job you're after?
Do your homework. Researching the industry, company and job opportunity is time consuming, but worth the investment. The more you know about the position you’re applying for, the more you’ll stand out. Research will also help you find out if a company’s culture is right for you before you take the job. Great places to explore:
Telecom employers must register with a state commission (Public Utilities Commission, for example). Get the list from your state to see all the telecom employers near you. Be careful about going to work for a company that might be a buy-out candidate. Telecom is a merger and aquisition haven so be smart and don't get caught up the potential for duplicate roles.
Don’t forget to look at employers that aren’t telecom-focused. For example, you could be a technician in the communications department of a bank, hospital or insurance company. Those organizations have large networks that require technical telecom and customer service skills, too.
Cabling Installation & Maintenance Covers cabling solutions for fiber and copper communications systems, including coaxial, twisted-pair, fiber-optic, zipcord and network management.
International Customer Management Institute Provides product and how-to’s for improving customer service and retention in call centers.
EE Times News & analysis, design & technology, product data, education, and engineering life services for OEM design engineers and technical managers involved in the development of communication systems and equipment.
Fierce Telecom News on telcos, next generation networks, broadband and other critical service provider topics.
RCR Wireless News Weekly wireless industry news source.
Associations and Labor Organizations
CTIA – The Wireless Association Association dedicated to expanding the wireless frontier.
Communications Workers of America (CWA) CWA is the largest telecommunications union in the world, including more than hundreds of thousands workers who are building the information highway.
International Association of Wireless Telecommunications Industry (CTIA) Membership organization focused on wireless communications industry carriers, suppliers, providers and manufacturers of wireless data services and products.
International Brotherhood of Electrical Workers (IBEW) Represents hundreds of thousands of members who work in a wide variety of fields, including telecommunications, utilities, construction, broadcasting, manufacturing, railroads and government.
Telecommunications Industry Association (TIA) Trade association representing the global information and communications technology (ICT) industries.
The Institute of Electrical and Electronics Engineers (IEEE) Professional association dedicated to technological innovation.
US Telecom – The Broadband Association Trade association representing broadband service providers, manufacturers and suppliers that provide advanced applications and entertainment.
Once you’ve honed-in on a particular company or job, keep tabs on it by setting up Google Alerts. They’ll tell you when a new job that you might be interested in has been posted.
Networking is critical to any job search, and done well, can make you the hunted vs. the hunter. Get people buzzing about you and your search.
- Tap into your personal network of family, friends and colleagues.
- Get known locally by volunteering, attending telecom conferences and tradeshows, or joining local networking groups like MeetUp.
- Use online social networks such as LinkedIn, Twitter and Facebook. BIG CAVEAT HERE..91% of employers use social networks as hiring screens. Check out these stats and make sure you always present yourself in the best light.
- Establish yourself as a telecom thought leader by starting a telecom blog.
Your cover letter sells the benefits of hiring you. Your resume sells the features you come with. Make sure they’re both in tip-top shape.
Great cover letters showcase your personality and passion and describe what makes you a uniquely qualified solution. Use these tips and tools to create a cover letter that increases the chances your resume will be read.
10 Cover Letter Tips from Telecom HR Professionals
Tool to Help You Match Your Skills to a Job’s Requirements
Remember, even the most powerful cover letter can only do so much. Back it up with a great resume.
Your resume is your best sales tool and gives you an opportunity to solve an employer’s problems. Done well, it can make you an indispensible solution.
Telecom HR Professionals Share Resume Do’s and Don’ts
Sample Technician Resume
Sample Customer Service Representative Resume
Sample Retail Sales Associate Resume
FIVE Winning Words for Entry-Level Job Seekers
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Interviews are about making employers believe in you and what you bring to the position. Your job is to demonstrate that your attitude, experience and qualifications are exactly the solution they need.
Again, make sure you’ve done your homework.
- Understand the specific requirements of the job.
- Be able to talk about how you can fill those requirements.
- Have good questions ready—not just any questions, but specific questions relating to the job, the company and the industry.
Plan for Success: 10 Interview Questions from Telecom HR Professionals
Job Seeker Power Words - because there's a sweet spot between arrogance and confidence
Interview Tips From AT&T
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You’re almost there. One last thing to consider is testing.
Many telecom companies require pre-qualification tests. These tests are meant to ensure that you’re ready to hit the ground running. They aren’t difficult, but you may want to prepare by looking at a couple of examples:
If, after checking these out, you think you need additional education, see our Education & Training resources for programs and courses that will help prepare you to land your dream job.
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