Telecom and Communications Careers: Learn More and Find Jobs

Job Descriptions

When we say ‘telecom careers’, does your mind go blank?  Or maybe you get a picture of a phone? You might think 'communications career' - but what does that mean?
 
That’s why we’re here. We want to show you some great jobs that you may never find on your own. Fun jobs-technology jobs that you’d be excited to go to every day. Careers in telecom can mean building computers, connecting hospital patients with mobile technologies, or working with businesses to develop solutions to their communications needs.
 
Whether you’re graduating from school, changing careers or looking for your next promotion, we’ll help you land one of those jobs–and build a great career.

Job Type
Job Descriptions
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Technical

Cable Technician

If wires, connections, electronics know-how and problem solving rock your world, working as a Cable Tech might be a great job for you.

Technical

Center Operations Team Leader

This is a job for big picture thinkers who are up for the challenge of solving uber-complex network operations and technology problems.

Technical

Central Office Technician

Could you be laser-focused on the interaction between computers and communications equipment? If so, a COT role might be perfect for you.

Technical

Field Supervisor

This position requires the perfect combination of management, communication, computer skills, and technical telecom know-how.

Technical

Frame Attendant

If you like working with your hands in a technical, structured environment, being a Frame Attendant might be just the job for you.

Technical

Installation Maintenance & Repair Technician

If you've got electronics know-how, a mechanical aptitude and like emerging technology, working as an IM&R Tech might be a great job for you.

Technical

Outside Plant Technician

If you like working with your hands and being outdoors, an Outside Plant or Lineman position might be for you.

Technical

Network Operations Center Technician

Work in 'Command-Central' to remotely configure, manage and troubleshoot sophisticated communications services.

Technical

Network Engineer/OSP

Engineers use technical and mathematical knowledge and skill to meet customers' needs and plan sophisticated communications systems.

Technical

Specialized Technology Technician

If networked computers, wireless printers, lightning fast downloads and video on demand get your motor running, consider a Specialized Technology Tech job.

Technical

Super Technician

Advanced technical expertise and a flair for solving complex telecom problems. If that describes you, a Super Tech role might be a good fit.

Technical

Business Systems Technician

Only skilled technicians need apply. This role requires telecom equipment and service know-how along with good customer service skills.

Sales & Service

Consumer Retention Representative

Retention Reps make sure customers are happy with their purchases. If you like going the extra mile and are energized by helping people, this could be for you.

Sales & Service

Business Customer Service Representative

When business customers have non-technical questions, you're the go-to. Helping people, talking on the phone, sales and solving problems are the focus here.

Sales & Service

Door to Door Sales Representative

The name says it all. You'll hit the pavement to sell communications and TV services to residential and/or business customers in your territory.

Sales & Service

Retail Assistant Store Manager

Be an integral part of the action in a fast-paced retail store or kiosk. You'll motivate employees, help customers and help build a great work environment.

Sales & Service

Retail Cashier

Do you like working with people, money and technology? If so, a Retail Cashier position might be a good fit for you.

Sales & Service

Retail Sales Associate

Do you like exciting, fast-paced work environments? Be on the front line as part of a telecom retail team. You'll work with customers and the latest technology.

Sales & Service

Retail Store Manager

Are you all about the customer and growing a great team? If so, a Retail Store Manager position might be the perfect fit.

Sales & Service

Retail Senior Sales Associate

Be an integral part of the action in a fast-paced retail store or kiosk. If you're part social butterfly, part sales hunter, this job is for you.

Sales & Service

Sales & Service Representative – Residential

When residential customers have non-technical questions, you're the go-to. Helping people, talking on the phone, sales and solving problems are the focus here.

Sales & Service

Outbound Sales Representative

If you're commission driven, possess a hunter-mentality and like connecting people to communications solutions, look into an Outbound Sales role.

Sales & Service

Sales Coach

Part motivational guru, part goal-oriented fanatic. Sound good? Then a role as a call center Sales Coach might be right for you.

Sales & Service

Manager - Consumer Sales & Service

Are you a big picture thinker who's up for the challenge of managing complex operations and lots of activity? If so, call center management may be for you.

Sales & Service

Sales Support Specialist

Sales Support Specialists keep things running smoothly. They work behind the scenes to make sure that customer orders and services are scheduled and correct.

Sales & Service

Service Representative Collections

If you're detail oriented, like talking on the phone, computing payments and developing finanical plans - a job in collections might be a good fit.

Operations Support

Administrative Assistant

Administrative Assistants keep things running smoothly. They work behind the scenes to ensure their offices and teammates have what they need to be successful.

Operations Support

Analytical Associate

Number crunching, databases, details, tracking. If these things are appealing to you, you might enjoy working in a Central Office as an Analytical Associate.

Operations Support

Building Maintenance Technician

Building Maintenance personnel ensure that offices are comfortable so everyone else can focus on delivering great products and customer service.

Operations Support

Dispatcher

Be the one to ensure that the work gets done. If you're organized, like solving complex problems and can keep track of many things - look at a Dispatcher role.

Operations Support

Facilities Specialist

Attention planners and problem solvers. Facilities specialists are always looking ahead to ensure that the right infrastructure is available.

Operations Support

Information/Data Specialist

Number crunching, databases, details, analysis. If these words rock your world, you might enjoy working as an Information Specialist.

Operations Support

Inventory Specialist

Part project manager, part map-reader extraordinaire, Inventory Specialists keep track of equipment so that installations run smoothly.

Operations Support

Load Specialist

Do you like working with computers, data, multi-tasking and are excellent at forecasting and planning ahead, you might consider working as a Load Specialist.

Operations Support

Operator

Be the go-to person. Operators help customers find phone numbers and addresses. They also have the incredibly important job of handling emergency calls.

Operations Support

Technical Support Representative I

Part geek, part super power. Tech Support I is the first line of defense for internal and external technical questions.

Operations Support

Technical Support Representative II

Part geek, part super-power. Tech Support II works with customers over the phone to solve their tough technical issues.

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