Sales & Service

When you specialize your business degree in Sales and Marketing, your coursework may include these career-enhancing courses:  consumer behavior, advertising and public relations, salesmanship, international marketing.

The Customer Service Representative program prepares students to work as customer service representatives for the telephone industry, major department stores, collection agencies, credit bureaus, airlines, travel agencies, medical insurance agencies, public utilities, and telephone answering services.

Salespeople often times strive for success, and they’re willing to work hard to achieve great things. If you’re ready for a career with financial incentives, then it’s time to get the sales and marketing training you need to succeed. Begin studying for a marketing degree and learn the different techniques of selling products.

This undergraduate Retail Management specialization offers a strong foundation in general business disciplines, including management, marketing, human resources, organizational communications, and finance. The retail-focused course work includes retail management, store operations, merchandising, pricing, competitive analysis and planning, and legal and ethical considerations in managing a retail operation.

This 6 course, 18 credit hour program. It is designed to meet the growing global need for knowledgeable, principle-centered leadership in sales organizations. Intended to prepare managers as both business and sales leaders, the Sales and Sales Management program emphasizes a comprehensive integration and application of sales and sales management knowledge.

Degree recipients will be able to: Set up, install, configure, and troubleshoot hardware, install, configure, upgrade, maintain, and trouble-shoot software, solve problems using recognized problem-solving methods, write and edit user documentation, prepare training materials and train end-users, administer and support computer networks, assess user needs and recommend computer solutions, perform computer facilities management tasks, use appropriate information resources to research user support issues, concepts, and tools and support lifelong technical learning

Master the principles, tools, and techniques used in the design, programming, administration, and security of database management systems. As a professional in this field, you'll be relied upon to analyze the data needs of an organization or company, and determine how to organize and store the data in logical and useful ways. You'll be able to find opportunities in a variety of in-demand, database-related, technology career fields, holding positions such as data analyst, database administrator, or database designer.

Offering the right products and services often isn`t enough: smart marketing is the key to revenue growth. Take this course to find out how to do terrific, affordable marketing on your own. You will learn how to do the kind of marketing that will unlock your business`s potential. And you will start creating the kind of message that truly resonates with your customers.

The Retail Management Associate Degree Program provides a thorough background in the functional areas of retail management, finance/accounting, marketing, buying, and merchandising at the Associate Degree level.

This course is meant for those who have either risen to the rank of Sales Managers or have all intentions of raising themselves to this level. The course intends to add to your managerial knowledge and skills in the context of the personal selling function, while making your attitude more flexible to make “out of the box thinking” a natural process. Emphasis will be on people and structural issues.